We offer free shipping for orders over $75 (excludes P.O. boxes, custom orders, large slabs, over length boards, pallets, tools, in store sales, or any non website item). Please note that free shipping is for standard shipping only within the Continental USA. This excludes all International shipping as well as the non-contiguous states of Alaska and Hawaii and all off-shore United States territories and possessions, which include American Samoa, Guam, the Northern Mariana Islands, Puerto Rico, and the United States Virgin Islands.
Over-length boards will still qualify for free shipping but include additional fees. Packages 48" and over require a $15 over-length charge (fee can be avoided if boards are cut at 47" or less). Packages over 75" require a $20 over-length charge. Cutting instructions can easily be selected on each board. In cases of very long or wide boards a custom fee may apply and will be added after checkout. We are happy to cut these items to minimize any fees!
Careful wrapping & shipping of your wood is very important to us. That's why veneer will almost always ship in its own box. Due to the extra care and packaging we provide, all veneer orders that are $50 and under will have a €7.50 veneer packaging fee. But, we also believe in savings! Simply purchase over $50 in veneer and that fee is waived. Not only that, once you spend $75 on your order, your shipping is completely free. We're always looking for ways for you to save!
ALASKA & HAWAII:
Although we do not offer free shipping to these states, if you purchase over $75, we do offer a special program in place of it! Your cart will qualify for a 25% discount on your shipping cost!
International orders do not qualify for free shipping.
Freight orders won't qualify for free shipping, but we're pleased to pass along exceptional freight discounts to you through negotiated rates!
Freight orders will typically be large lumber orders or slabs.
Grouped Items: When a group of items exceeds the maximum dimensional limit for UPS or US Postal Service shipping, they will be shipped on a pallet via freight. If the items qualified for free standard shipping before being grouped, we will be happy to offer you a discount on the cost of the freight. Customer service will contact you to make arrangements or please feel free to reach out to us!
Long Boards: Some very long boards must be cut to ship via regular UPS Ground service. The maximum length board that can ship UPS Ground is 100". In order to cut boards in your order, simply select your cutting option through the product page or checkout and we’ll cut the board and ship. If your project needs a longer piece than we can ship through standard carriers, these boards can be left whole and shipped freight. Please contact customer service to arrange custom payment for this option as extra shipping will apply.
Slabs: Some small slabs can be shipped via UPS; however, most large slabs must be shipped freight due to their size and weight. Simply add the slab(s) to your cart, and then enter your zip code in the “estimate shipping" section at the bottom of the page. There, you can select from the freight shipping options listed. Some freight items require custom quotes. If you need assistance, we're here to help!
Over-length Freight Charges: FedEx Freight has several over-length charges for items that ship via freight. If your board/slab is over 8 ft. and under 12 ft. our shipping estimator will automatically add $85 to the cost of your freight. If your board/slab is over 12 ft. our shipping estimator will automatically add $157 to the cost of your freight. You can easily avoid these fees just by selecting "cut the board and save on shipping" from any product page or inside of your shopping cart. Simply choose your cut, then you'll see the shipping fees automatically adjust in the shipping estimator!
Check out our Customer Service Page for a wealth of information!
Our friendly customer service team is also here to help!
Just chat in, email us, or reach out by phone.